Everyone loves free shipping and its seems to be a real winner with StoreWALL in the US so we are introducing it in Australia as well. Free shipping in Australia started about a week ago and applies to most cities around the country.
What are the conditions?
To get Free shipping in Australia launched we have begun with a few conditions based on sales value. For Melbourne customers this is $660, for all other cities it is $1500. Over the next few months we will review this and hopefully find a way to lower the value amount.
The challenge in Australia is that shipping is expensive but also varies quite a bit between locations. The same parcel sent to Sydney and to Hobart can cost a different amount even though the distances are about the same. Rather than having a different value for each state, I thought we would start with two.
Being based in Melbourne, it is cheaper for us to deliver to Melbourne and so the threshold is lower.
Does it apply to all cities?
Free Shipping in Australia applies to all capital cities and all metro areas. This does not mean every suburb in Australia nor every town.
However, to assist everyone who is interested in purchasing StoreWALL we are happy to look at what you are looking to purchase and then quote you separately for the delivery. If it falls within the thresholds we are working with to offer FREE Shipping, then we will also extend it to you.
As we meet new customers and ship to new locations, our database for free shipping will also extend.
When is it Calculated?
Our shopping cart has a built in delivery calculator. As you work through your order and the shopping cart, you will be required to enter your delivery address. At this point we will calculate shipping for you. Depending the value of your order and the location we will display the cost of shipping. If your order and location meet the Free Shipping conditions then Free Shipping will be displayed for you.
Alternatively you can also have shipping quoted separately.
We utilise a range of couriers for delivering StoreWALL products. Our focus is on delivery time frames, tracking of order and value for money. All orders are boxed securely to ensure your goods are protected. This includes all panels and accessories.
All goods are packed and wrapped to ensure they aren’t damaged during transit. We also aim to get your order out to you as soon as possible.