StoreWALL Frequently Asked Questions

Our StoreWALL Frequently Asked Questions are based on the most common questions we receive from customers. These FAQs will be updated regularly. If you don’t find the answer you need below, please send us an email via Contact Us.

Returns

Categories: Returns, Wall Panels

StoreWALL adheres to all statutory requirements in Australia, offering a minimum 12 months warranty on all products. However, we go well beyond this offering:

  • Wall Panels & InstallStrips – 5 years for Wall Panels including Heavy Duty Wall Panels, Standard Duty Wall Panels, and Basic Duty Wall Panels. A 12 month warranty applies to the above mentioned wall panels where they are used with accessories including Hooks, Baskets, Shelves, Bins, Brackets, and Totes that are not purchased through StoreWALL Australia.
  • All Accessories – 5 years where the accessories are used with StoreWALL’s Wall Panels. A 12 month warranty applies where the accessories are used with an alternative Rail or Wall Panel which is not purchased through StoreWALL Australia.

Wall Panels

Category: Wall Panels

In a lot of cases the size and design of slatwall panels can be quite similar between providers. This also applies to the slots into which the accessories are installed. Therefore, it is highly likely that our StoreWALL hooks and baskets will fit into your existing slatwall system.

A great way to check is to compare the measurements of your panels to the photos below. The key is to ensure that the Profile of the Panel looks similar with the groove allowing the accessory to fit its 15mm lip. On the second photo, the distance between the top of the groove and the bottom should be about 75mm.

StorEase

If you send us a photo of what you have, we can assist you as best we can. We have several videos on our StoreWALL channel which shows us using StoreWALL accessories with the StorEase Smart Wall Panel (wider aluminium finish) offered by Bunnings.

Note that StoreWALL accessories fit into StorEase Wall Track Slimline panel (slimmer black panel) but due to the grouve design, have considerable slack and move. We don’t recommend that you use the Slimline panel.

The StorEase accessories do not work with the StoreWALL panels.

GarageTek

We also have an article of our accessories being used on the Garagetek wall panel. Infact many customers have purchased our accessories and used them with Garagetek wall panels.

Garagesmart

Similarly, we also have an article of our accessories being used with the Garagesmart wall panel.

Garage Living

StoreWALL accessories have been successfully used on garage wall panels sold by Garage Living.

Category: Wall Panels

StoreWALL can be installed on brick work, block work, concrete, bare studded (metal and wood) and plastered walls.

Our Installstrips are made from industrial grade galvanized steel and can be screwed onto your wall. The panels will then hang off the installstrips. These installstrips will not rust nor change shape due to the moisture on your wall.

I have had installstrips sitting outside exposed to the elements for more than 3 years and they have not rusted nor change shape in any way.

Our wall panels are made from hardened PVC. They are 100% water restistant. They also will not be impacted by moisture on your wall.

Category: Wall Panels

StoreWALL’s panels are larger and wider than many of the “Wall Rails” sold by retailers such as Bunnings. The dimensions of our panels are 304.8mm in height and 1219mm/2438mm in length. Our wall panels are made from a hardened PVC and so they are water and dust proof.

StoreWALL’s Wall Panels are typically installed with our metal Installstrips. This removes the need to screw through the panel itself as much of the weight is carried by the installstrip not the screw. Your walls will therefore not have messy screws showing from the outside.

The wall panel grouves on which your accessories are placed have squared edges instead of being rounded. The square edges grip your accessories better and firmer. This provides added protection for your stored items.

StoreWALL’s range of wall panel colours is extensive and growing. Almost all of our panels (ex Graphite Steel) have the colour running right through the panel, so should you dent or scratch the panel, you will always see the same colour inside it.

StoreWALL offers both a Standard and Heavy Duty Panel. Our Heavy Duty range is larger and thicker than any other panel on the market (both in Australia and the US).

Category: Wall Panels

StoreWALL offers a range of panels.

  • Our Basic Duty Panels come in 1219mm lengths. Each Basic Duty Panel has a 304mm height and covers .37 square meters. Panel thickness is 16.7mm.
  • Our Standard Duty Panels come in 1219mm and 2438mm lengths. Each Standard Duty Panel has a 304mm height and covers .37 sqm (1.2m) or .74 sqm (2.4m). Panel thickness is 16.7mm.
  • Our Heavy Duty Panels come in 1219mm lengths. Each Heavy Duty Panel has a 381mm height and covers .46 square meters. Panel thickness is 17.7mm.

You can compare our range of panels and their features here.

We also offer a free panel cutting service so your panels can be cut to your desired length and shipped to you.

Categories: Returns, Wall Panels

StoreWALL adheres to all statutory requirements in Australia, offering a minimum 12 months warranty on all products. However, we go well beyond this offering:

  • Wall Panels & InstallStrips – 5 years for Wall Panels including Heavy Duty Wall Panels, Standard Duty Wall Panels, and Basic Duty Wall Panels. A 12 month warranty applies to the above mentioned wall panels where they are used with accessories including Hooks, Baskets, Shelves, Bins, Brackets, and Totes that are not purchased through StoreWALL Australia.
  • All Accessories – 5 years where the accessories are used with StoreWALL’s Wall Panels. A 12 month warranty applies where the accessories are used with an alternative Rail or Wall Panel which is not purchased through StoreWALL Australia.

Category: Wall Panels

Depending on the size of your order, we are happy to consider splitting a carton for you. You will need to contact us directly to do this. Split cartons cannot be purchased via our website, they need to be quoted separately.

Our 1219mm panels can be ordered as single panels via our online store.